Crunchy’s®, Crunchy’s Waffles®, Crunchy’s Choose-Pay-Eat®, Crunchy’s Black Box Snacks®, Crunchy’s AutoBites®, The SnackWall®, Crunchy’s Pick-Pay-Eat®, Crunchy’s Desserts® and all associated names, concepts, slogans, branding elements, artwork, designs, logos, vending concepts, visual identities, and related intellectual property are registered trademarks and/or protected intellectual property owned by Crunchy’s Group and registered with IP Australia.

Unauthorised reproduction, imitation, distribution, modification, commercial use, or exploitation of any brand assets, concepts, text, images, menu items, operational systems, or designs associated with Crunchy’s is strictly prohibited without prior written permission.

All website content, photographs, graphics, videos, branding materials, and written content are protected under Australian and international copyright laws.

Frozen Product Disclaimer & Handling Instructions

All products sold through the Crunchy’s Black Box Snacks online store are supplied and delivered in frozen condition and must be transported, handled, and stored at -18°C or below at all times.

By purchasing our products, the customer acknowledges and agrees to the following conditions:

Products must remain frozen until preparation.
Do not defrost products before cooking unless specifically stated on the packaging.
Products must be cooked directly from frozen according to the preparation instructions provided on the packaging.
Once defrosted, products must not be refrozen under any circumstances.
If products stick together, leave them outside the freezer for approximately 5-8 minutes to allow gentle separation. Return unused products to the freezer immediately afterwards.
Customers are responsible for ensuring suitable freezer storage and safe food handling practices after delivery or collection.
Products may not be stored near or be able to get in contact with raw meat, including poultry, fish, but not limited to.

Crunchy’s Black Box Snacks accepts no liability for product deterioration, spoilage, contamination, damage, or food safety issues caused by:

Incorrect transport or storage by the customer
Failure to maintain frozen temperatures
Improper preparation or cooking methods, including use of (used) cooking oil
Refreezing of thawed products
Delays after delivery or collection
Misuse contrary to packaging instructions

Customers are responsible for checking products upon delivery and ensuring products are suitable for their intended use, dietary requirements, and allergen considerations.

While every effort is made to ensure product quality and food safety, Crunchy’s Black Box Snacks shall not be held liable for indirect, incidental, or consequential damages arising from the handling, preparation, consumption, or misuse of products once they have left our control.. Please always follow safe food handling guidelines and local food safety regulations (https://tinyurl.com/2-hour-4-hour-rule | https://tinyurl.com/food-safety-basics) .

crunchy’s Black Box Snacks

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